IT Field Support Technician
Onsite support for organizations that need a capable professional in the room: troubleshooting, setup and day-to-day technology problems.
Find where your skills fit. You may qualify for more than one specialty.
Onsite support for organizations that need a capable professional in the room: troubleshooting, setup and day-to-day technology problems.
Preparing, deploying and tracking devices so technology rollouts are organized, documented and completed properly.
The onsite hands for remote technical teams: following direction precisely in server rooms, network closets and client sites.
Supporting defined technology projects such as office moves, system migrations, upgrades and other planned infrastructure changes.
Installing, troubleshooting and improving the wired and wireless networks that organizations depend on.
Deeper network work: diagnosing complex problems, configuring routing, switching and firewalls, and improving existing network environments.
Designing and implementing network infrastructure for new sites, major upgrades and network redesigns—from requirements and architecture through deployment.
Designing, deploying and maintaining networks built on Ubiquiti UniFi equipment.
The systems underneath everything else: servers, storage, virtualization and backup.
The physical layer done properly: structured cabling, cable runs, terminations, testing, labeling and organized network closets.
Administering Microsoft 365 tenants, identity in Entra ID and devices managed through Intune.
Administering Google Workspace: accounts, identity, security settings, shared drives and migrations.
Getting sign-in right: single sign-on, multi-factor authentication and access based on identity and device.
Deploying and managing Apple devices, including zero-touch enrollment and Jamf.
Strengthening organizational security across endpoints, accounts and systems through protection, configuration, monitoring and remediation.
Business phone systems that work: handsets, call flows and the network underneath them.
The technology side of physical security: cameras, access control and the network they run on.
Supporting meeting rooms and collaboration spaces, from displays and audio to Zoom and Microsoft Teams Rooms.